Legal · Last updated 16 October 2026
Refund Policy
SaaS subscriptions, compute usage, and cancellations.
View Market bills for software access and metered compute (IaaS), not for trading outcomes. Subscription seats are cancellable anytime for future cycles; consumed compute and elapsed seat time are non-refundable except where Indian consumer law or a documented billing error requires otherwise.
1. Seats and cancellations
- Monthly / annual seats bill in advance and auto-renew until cancelled in settings.
- Cancellation stops the next charge; current-cycle access continues to period end without pro-rata refund.
- Annual plans cancelled within 7 days of first purchase and with zero compute consumption qualify for a full seat refund.
2. Compute (optimisation runtime)
Optimisation runs consume vCPU-hours immediately, like AWS/GCP instances. Once started, compute is non-refundable even if results are unprofitable or you abort mid-run — the hardware cost is incurred.
Failed runs caused by our verified platform fault are re-credited in compute units, not cash.
3. Billing errors and chargebacks
- Duplicate charges, wrong plan, or GST invoice errors reported within 15 days are refunded to the original method within 7–10 business days.
- Trading losses, broker charges, STT, slippage, or regulatory blocks are never refundable by us.
- Do not file a chargeback before contacting billing — unresolved disputes slow resolution and may suspend the workspace.
4. How to request
Email legal@viewmarket.in from your account email with invoice ID, date, amount, and reason. We acknowledge in 2 business days and decide within 7 business days under Indian law.
View Market is a SaaS automation platform only. It does not provide investment advice, research, or brokerage services.
Questions about these terms? Contact legal@viewmarket.in before using the platform. By continuing to use the service you confirm you have read and accept all 7 legal pages.